TERMS AND CONDITIONS OF THE ONLINE STORE
I. Definitions
- Regulations – these regulations, regulating the rules of using the website www.marblelabel.com
- Store – an online store run by the Seller at www.marblelabel.com, through which Users can purchase goods available in the store.
- Seller – Malpex sp. z o.o. with its registered office in Kraków at ul. Krupnicza 8/3a, postal code 31-123, tax identification number: 6762545988, REGON: 369576843, entered into the National Court Register under KRS number 0000721011, email: biuro@malpex.pl Tel: +48 882621927
- User – any entity using paid and free services of the Website run at www.marblelabel.com
- Consumer – a natural person purchasing products available in the store for purposes not directly related to his business or professional activity and a natural person conducting business activity, concluding a contract directly related to his business activity, when the content of this contract shows that he has no professional nature, resulting from the subject of the conducted activity disclosed in the Central Register and Information on Economic Activity
- Entrepreneur – a company, institution or natural person making a purchase for profit, professional purposes or directly related to the conducted business activity.
- User Account – a service provided free of charge electronically by the Seller, allowing the User to use additional functionalities of the Website.
- Website – website on which the Store is located at www.marblelabel.com
- Goods – a movable item, a physical product
- Product – all services, content and goods available for sale in the store.
- Content/Contents – text, graphic or multimedia elements (e.g. information about the Goods, photos, promotional videos, descriptions, comments) including works within the meaning of the Act of February 4, 1994 on copyright and related rights (i.e. Journal of Laws of 2021, item 1062, as amended) and images of natural persons that are disseminated on the website.
II.General provisions
- Each User may contact the Seller via the contact form or via e-mail by sending a message to the address studio@marblelabel.com as well as by phone at +48 882621927 from 10 a.m. to 5 p.m.
- The Seller provides the Regulations before starting the provision of website services continuously on the Store’s website.
- Acceptance of the Regulations is voluntary, but necessary in order to conclude the Sales Agreement.
- The User is obliged to comply with the provisions of the Regulations from the moment of its acceptance.
- Services are provided in Polish and English. The language of communication with the User is Polish and English. The contract is concluded only in Polish.
- The information available on the Seller’s Website does not constitute an offer within the meaning of the relevant provisions of the Civil Code, but an invitation to conclude an Agreement.
- These regulations indicate the terms and conditions of using the website’s services for Users, which include in particular:
- sale of products via the Internet – paid service
- setting up and maintaining a User’s account on the website – a free service
- newsletter – free service
- contact form – free service
- operating the payment gateway of the Payment Operator in order to make Payments under the Sales Agreement – free service
- The range of products offered via the website includes:
- sale of goods – sale of accessories
- Information and a description of the products offered are provided by the Store on the card of each product.
- Access to the website’s services may be limited or impossible in the event of carrying out maintenance work on IT systems or failures beyond the Seller’s control. At the same time, we will make every effort to ensure that such difficulties occur as rarely and as briefly as possible.
- Any irregularities related to the functioning of the Website, Store, User Account should be reported to the Store’s e-mail address or by phone at the telephone number assigned to the Store.
- Contents such as comments, ratings, reviews, statements published by Users on the Website are their private opinions.
- It is forbidden for Users to provide unlawful content.
- Opinions about the products sold on the store’s website are not verified by the Seller.
III. Product reviews
- The Seller may provide the User with the option of posting opinions about the Store, Seller or products – as part of the Store or external websites belonging to third parties. In such a case, the provisions of this paragraph shall apply to posting opinions.
- Posting an opinion is possible after using the Store, in particular after concluding the Agreement, and posting an opinion is possible at any time.
- The User should formulate opinions in a reliable, honest and substantive manner, linguistically correct as far as possible and without using profanity or other words commonly considered offensive.
- The seller publishes both positive and negative opinions about the products.
- It is forbidden to post opinions:
- without using the Store first;
- fulfilling the characteristics of an act of unfair competition within the meaning of Art. 3 of the Act of 16 April 1993 on Combating Unfair Competition;
- infringing the personal rights of the Seller or a third party;
- by paid users, in order to artificially increase the rating of the product.
- The Seller may at any time verify whether the posted opinions comply with the Regulations, and in particular whether they come from Users who actually purchased the product. Verification can be done by any means such as:
- Verification of the e-mail address used for the order and adding an opinion
- Comparing the IP address of the user adding opinions with the IP address of the User who made the purchase
- E-mail or telephone contact with the User who added the opinion in order to confirm the purchase by providing the User with the order number
- Checking whether the opinion comes from the link generated for the User, if such a solution was used
- Checking whether the opinion comes from the logged in User.
- In addition, in the event of any doubts of the User regarding the posted opinions, the User may submit the opinion to the Seller for verification. After receiving the notification from the User, the Seller will take actions appropriate to its capabilities, which will be aimed at verifying the opinion posted.
- In the event of posting an opinion that does not meet the requirements provided for in the Regulations, the Seller may refuse to publish the opinion or remove it
IV. Technical conditions
- In order to use the services of the website, Internet access is required and the ICT system used by the User must meet the following minimum technical requirements:
- Microsoft Edge web browser version 93 or newer with JavaScript enabled,
- Mozilla Firefox web browser version 72 or newer with JavaScript enabled,
- Google Chrome web browser version 94.0 or newer with JavaScript enabled,
- Safari web browser version 5.1 or newer with JavaScript enabled,
- in order to read an electronic invoice, software to open PDF files is required, e.g. Adobe AcrobatReader,
- in order to conclude a Sales Agreement, the User must have an active e-mail address,
- for the proper functioning of the Store, the User is obliged to accept cookies.
- In the case of digital content delivered in pdf, docx, xlsx, mp3, mp4 formats, applications supporting these formats will be required.
- The user should use an appropriate browser that works with his device.
- To use the online store www.marblelabel.com, including obtaining information about Products, it is necessary:
Active e-mail account (e-mail).
4.
The Seller, to the fullest extent permitted by law, shall not be liable for any disruptions, including interruptions, in the functioning of the www.marblelabel.com online store caused by force majeure, unauthorized actions of a person or third parties or incompatibility of the www.marblelabel.com online store with the technical infrastructure of persons using or trying to use www.marblelabel.com
- To the fullest extent permitted by law, the Seller shall not be liable for blocking the transmission of e-mails (or deleting e-mails) by mail server administrators or by software installed on the computer of a person using the online store www.marblelabel.com, including by spam filters.
V.Free electronic services
- As part of the website, the User has the option of using free services provided electronically by the Seller, such as:
- setting up a User account – which gives access to additional functions and information about orders
- newsletter service – consisting in sending information related to the subject of the website and its offer.
- The User Account can be set up during the order or directly from the website. In order to set up a User account by the Seller, the User is obliged to:
- read the Regulations, technical requirements and other documents provided by the Seller;
- get acquainted with the principles of personal data processing contained in the Privacy Policy;
- accept the terms of the Regulations and the principles of data processing.
- provide the data necessary to register on the website in accordance with the facts.
- confirm the creation of an account
- confirm registration and identity by clicking the link sent to the provided e-mail address associated with the account
- after receiving an e-mail confirming the creation of an account, the User should immediately change the password.
- User registration confirmed by e-mail is tantamount to concluding a contract between the User and the Seller for the provision of Electronic Services. The contract for the provision of Electronic Services is concluded for an indefinite period.
- In order to use the Newsletter service, the User is obliged to:
- read the Regulations, technical requirements and other documents provided by the Seller;
- get acquainted with the principles of personal data processing contained in the Privacy Policy;
- accept the terms of the Regulations and the principles of data processing.
- provide the data necessary to register in the service.
- confirm subscription to the newsletter
- confirm registration and identity by clicking the link sent to the provided e-mail address associated with the account
- Subscription to the Newsletter confirmed by e-mail is tantamount to concluding a contract between the User and the Seller for the provision of Electronic Services. The contract for the provision of Electronic Services is concluded for an indefinite period.
- The User may resign from free electronic services at any time by sending information about resignation from the service to the e-mail address assigned to the store. Resignation from the service results in deregistration of the User and loss of access to the functionalities of the Store assigned to the given service.
VI. Receipt and execution of orders
- The User orders the product directly on the Store’s website www.marblelabel.com. During the ordering process, the User has the option of setting up a User Account which gives him access to additional functions.
- To place an order and purchase a product, it is not necessary to create a User account.
- In order to place an Order, the User should select the product on the Store’s website that is to be the subject of the Sales Agreement, then click the “add to basket” command and then go to the subpage presenting the Basket.
- In the order form, the User completes the data necessary for shipment and performs:
- product selection,
- choose the method of delivery,
- choose the method of payment
- approval of the regulations and privacy policy
- expressing relevant consents
- order confirmation
- payment for goods after redirection to the website of the external Payment Operator.
- After placing an order, a message with information about the placed order is sent to the e-mail address provided by the User.
- The Order is processed by the Store after receiving payment for the ordered product. The exception is the situation when the goods are sent cash on delivery, in which case the order is processed immediately after its submission.
- The binding price for the parties is the price at which the User placed orders for the product.
- No payment made by the User within 3 days, i.e. no payment for the product, will result in cancellation of the order
- The User’s order will be processed provided that the product is available in the warehouse or from the store’s suppliers.
- partial lack of goods in the order – when the missing product is part of a larger order, the User is informed about the shortage and decides to partially complete the order or cancel the entire order. The refund in the case of a prepayment is made in part or in full according to the User’s decision. The refund in the case of a prepayment is made within a maximum of 14 days from the cancellation of the order to the extent that the sales contract has not been concluded
- complete lack of products in the order – when the product is unavailable in the warehouse or from the store’s suppliers and it is not possible to complete the order, the User will be informed about this fact. In the case of prepayment, the refund is made in full within a maximum of 14 days from the cancellation of the order.
- After verifying the order, a message will be sent to the e-mail address provided by the User with information regarding:
- confirmation of acceptance of the order, which is tantamount to concluding a sales contract,
- lack of part or all of the order due to the lack of goods,
- inability to complete the order due to lack of payment.
- The sales contract is concluded when the User receives an e-mail containing confirmation of the order.
- A proof of purchase is issued for each order. After the User selects the appropriate option and provides the necessary data, a purchase invoice is issued for the order.
- Until the order is completed, i.e. until the product is sent for shipment, the User may make changes to the order, including withdrawing the order in its entirety.
- To make changes to the order, please contact the store via the contact form available on the website or by sending a message to the e-mail address studio@marblelabel.com, or by phone at +48 882621927.
- Information on products presented in the Store constitutes an invitation to conclude a Sales Agreement within the meaning of Art. 71 of the Civil Code, addressed by the Seller to Users, and not an offer within the meaning of the Civil Code. By placing an Order, the User submits an offer to the Seller to conclude a Sales Agreement, which the Seller, after verifying the price conditions, product availability, payment methods and delivery method, may accept and thus conclude a Sales Agreement.
VII. Terms of payment in the online store and delivery costs
- The prices of products in the online store are given in Polish zlotys and in euros and include applicable taxes.
- The given prices of the Products do not include delivery costs, which depend on the selected method of order fulfillment, order value, carrier and weight of the Products. The total price together with all costs, in particular delivery costs, is given after the Buyer completes the form available on the website indicated in immediately before clicking the “Buy and pay” button by the User.
- The seller is a VAT payer and issues invoices containing VAT.
- Each product has its price and this price is binding at the time of placing the order by the User.
- The store has the right to:
- changes in the price of products in the Store,
- introducing new products and removing products from the Store’s offer,
- carrying out and canceling promotional campaigns on the Store’s website,
- making changes to the Store’s promotional offers.
- The rights described in the above point do not affect the prices of goods purchased and ordered before the entry into force of promotional offers or changed prices.
- The following payment methods are available for ordered goods with delivery in Poland and abroad:
- payment on delivery – only in Poland
- electronic payments via PayPal/BLIK/Przelewy24
- traditional bank transfer – paid to the seller’s bank account number:
LT26 3250 0087 3947 6404
(In the case of a transfer as a form of payment, the order is processed only after it is credited to the Seller’s account together with the shipping costs)
- electronic payments via Revolut Bank/Visa/Mastercard payment cards
- Payments are handled by the Payment Operator.
- The Payment Operator is responsible for the correct execution of the Payment and compliance with the security standards applicable in this respect.
- We reserve the right to block some payment methods for selected products.
- The user bears the costs of delivery of the ordered goods, unless the sales contract provides otherwise.
- After selecting the goods and the shipping agent, the basket will automatically charge the delivery costs.
VIII. Deadlines and shipping
- The ordered Products are delivered in one of the following ways:
- via courier and its costs are as follows
- PLN 25 for domestic orders
- PLN 30 for COD delivery
The cost of international shipping is calculated individually when placing an order.
- The order is shipped the next business day. The delivery time for a domestic parcel usually takes 1-2 working days. For international shipments, the delivery time depends on the schedule of the courier company.
- The User is responsible for delays or failure to deliver the goods caused by an incorrect or inaccurate address provided by the User.
- Personal collection is possible only after prior arrangement by the Seller of the collection date. In the absence of such an agreement, the Seller does not guarantee the possibility of personal collection of the Product.
IX. Right of withdrawal
- The consumer may withdraw from the contract within 14 days without giving any reason and without incurring costs, except for the direct costs of returning the goods to the Seller.
- The right to withdraw from the Agreement by the Consumer is excluded, among others in case of:
- for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the commencement of the service that after its fulfillment he would lose the right to withdraw from the contract
- in which the price or remuneration depends on fluctuations in the financial market, independent of the seller and which may occur before the deadline for withdrawing from the contract – e.g. sale of foreign currencies;
- in which the subject of the service is non-prefabricated goods, manufactured according to the Consumer’s specifications or serving to satisfy his individual needs
- in which the subject of the service is goods delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery,
- in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items
- in which the subject of the service are alcoholic beverages, if their price has been agreed upon during the conclusion of the sales contract, delivery may take place only after 30 days, and the value depends on market fluctuations beyond the Seller’s control
- in which the Consumer explicitly demanded that the Seller come to him for urgent repair or maintenance
- The Entrepreneur is not entitled to withdraw from the contract.
- for a contract under which the entrepreneur issues the goods – from taking possession of the goods by the Consumer or a third party indicated by him other than the carrier
- for a contract that includes many goods that are delivered separately, in batches or in parts – from taking possession of the last good, its batch or part,
- for a contract which consists in regular delivery of goods for a definite period of time – from taking possession of the first of the goods;
- for other contracts – from the date of conclusion of the contract.
- The consumer may withdraw from the contract by submitting a statement of withdrawal from the contract to the Seller via the withdrawal form in writing to the email address studio@marblelabel.com.
- To meet the deadline, it is enough to send a statement before its expiry.
- Upon receipt of the Consumer’s declaration of withdrawal from the Agreement, the Seller shall send to his e-mail address a confirmation of receipt of the declaration of withdrawal from the Agreement.
- The consumer is obliged to return the goods to the Seller no later than 14 days from the date on which he withdrew from the contract. To meet the deadline, it is enough to send back the goods before its expiry.
- The Seller is obliged to immediately, not later than within 14 days from the date of receipt of the Consumer’s statement of withdrawal from the contract, return to the Consumer all payments made by him.
- The Seller refunds the payment using the same method of payment as used by the Consumer, unless the Consumer expressly agreed to a different method of return, which does not involve any costs for him.
- The Seller may withhold the reimbursement of payments received from the Consumer until receipt of the goods back or delivery by the Consumer of proof of its return, depending on which event occurs first.
- The consumer bears the direct costs of returning the goods to the Seller.
- In the event of withdrawal from the Agreement concluded remotely, the Agreement is considered not concluded. What the parties have provided is returned unchanged, unless the change was necessary to determine the nature, characteristics and functionality of the Goods.
- The consumer is liable for the decrease in the value of the goods as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods. If the consumer decides to return such used goods, the Seller may demand appropriate compensation from him.
- The goods are returned to the following address:
Untaxa-Malpex
Krupnicza 8/3a
31-123 Krakow
- The payment is returned using the same payment methods that were used by the Consumer at the time of purchase, unless the Consumer clearly indicated a different form of payment refund.
X. Complaints
- The Seller is obliged to deliver the goods to the Consumer in accordance with the concluded contract.
- The Seller is liable to the Consumer under the consumer warranty for non-compliance of the goods with the guarantee or the concluded contract on the terms set out in the provisions of the Act on Consumer Rights.
- The seller is liable for non-compliance of the goods with the contract, which will be revealed within 2 years from the date of its delivery, unless the shelf life of the goods specified by the seller is longer. The consumer has 6 years from the moment of detecting non-compliance to make a request.
- The goods presented in the Store may be covered by the manufacturer’s or distributor’s warranty. Detailed warranty conditions and its duration are then provided in the warranty card issued by the guarantor and attached to the product.
- In relation to Users who are Entrepreneurs, the warranty is excluded.
- If the sold Goods are inconsistent with the contract, the Consumer may demand that the Goods be repaired or replaced with the Goods that comply with the contract.
- If the goods are inconsistent with the contract, the Consumer may, regardless of the requests referred to above, make a statement about reducing the price or withdrawing from the contract if:
- the Seller refused to bring the goods into conformity with the contract by replacing or repairing them,
- the Seller has not brought the goods into conformity with the contract by replacing or repairing them in accordance with the provisions of the Act on Consumer Rights,
- The lack of conformity of the goods with the contract continues, even though the Seller has tried to bring the goods into conformity with the contract,
- The lack of conformity of the goods with the contract is significant enough to justify a price reduction or withdrawal from the contract without prior request for its repair or replacement with goods in accordance with the contract
- It is clear from the Seller’s statement or circumstances that he will not bring the goods into conformity with the contract within a reasonable time or without undue inconvenience to the Consumer.
- The Seller has the right to “replace” the Consumer’s request for the replacement or repair of the goods in the event that the replacement or repair of the goods is not possible or will be too expensive.
- The Seller is obliged to accept the complaint, repair the Good or replace the Good with a defect-free one as soon as possible, with reservations and on the terms set out in the relevant provisions of the Act on Consumer Rights.
- If the Consumer exercises the right to withdraw from the contract or reduce the price, the Seller shall immediately, not later than within 14 days from the date of receipt of the statement of price reduction or withdrawal from the contract, return the price due to the Consumer as a result of exercising the right to withdraw from the contract or submit a price reduction statement. The refund will be made using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to a different method of return, which does not involve any costs for him.
- In cases not listed in the Regulations, complaints will be considered in accordance with the provisions of the Act on consumer rights
- Complaints may be submitted in particular by sending a notification via e-mail to studio@marblelabel.com
- Applications can also be submitted in writing to the following address
Malpex sp z o.o
Krupnicza 8/3a
31-123 Krakow
- A properly submitted complaint should contain the following data to facilitate its recognition:
- designation of the Consumer: name and surname, e-mail address and, if applicable, correspondence (postal) address,
- the number of the order to which the notification relates,
- the subject of the complaint,
- circumstances justifying the complaint,
- Consumer’s request.
- The complaint should be submitted in Polish or English.
- Complaints regarding the Store, in particular regarding the Goods, are considered by the Seller
- The Seller will respond to a correctly submitted Consumer’s complaint immediately, not later than within 14 days from the date of its receipt. The Seller replies to the Consumer by e-mail (to the e-mail address indicated in the complaint) or in writing (to the postal address indicated in the complaint). No response to the Consumer’s complaint within 14 days from the date of receipt of the complaint is considered to be considered by the Seller.
- The receipt of the goods covered by the complaint from the Consumer takes place at the expense of the Seller.
- The above provisions regarding complaints do not apply to the sale of damaged or defective products whose non-compliance with the contract has been precisely described and documented by the Seller in the product card, and the Consumer, at the time of purchase, declared that he had been informed by the Seller about the non-compliance by the purchased the goods with some of the requirements of compliance with the sales contract referred to in the Act on Consumer Rights, and I accept the lack of compliance of the purchased goods with the sales contract in terms of the requirements indicated in the description of the goods in the Seller’s online store. XI. Personal data and cookie policy
- The www.marblelabel.com online store attaches particular importance to respecting the privacy of Users. Respecting the Act of August 29, 1997 on the Protection of Personal Data11 and the Regulation of the Minister of the Interior and Administration of April 29, 2004 on the documentation of personal data processing and technical and organizational conditions to be met by devices and IT systems used for data processing personal data, the www.marblelabel.ccom online store carefully selects and applies appropriate technical and organizational measures to ensure proper protection of the processed data. In particular, it protects data against disclosure to unauthorized persons, as well as against their processing in violation of applicable law. The www.marblelabel.com online store exercises permanent control over the data processing process and limits access to data as much as possible, granting appropriate authorizations for processing only when it is necessary for the proper operation of the www.marblelabel.com online store. Information Security and Information System Management Instructions, the online store www.marblelabel.com informs about the rules regarding the protection of Users’ data.
- Users’ personal data are processed in accordance with the Act of August 29, 1997. on the protection of personal data and the regulation of the Minister of the Interior and Administration of April 29, 2004 on the documentation of personal data processing and technical and organizational conditions to be met by devices and IT systems used to process personal data
- Users’ personal data are processed on the basis of the consent of the Users themselves and statutory authorizations allowing for the processing of data only for the purpose of implementing and settling contracts concluded by the Seller.
Providing any personal data to the Seller is voluntary, however, providing some data is a condition for concluding a contract with the Seller.
Data provided by Users during registration and when placing orders will be used for accounting purposes, for contacting in order to perform the contract and for other activities related to the performance of the contract by the Seller, as well as for other legally justified purposes within the meaning of the Act of August 29, 1997 . about personal data protection.
Users’ data may be made available to entities authorized to receive them under applicable law, including the competent judicial authorities.
The Seller does not store any sensitive personal data of Users.
Users’ data will be stored for a period not longer than it is necessary to achieve the purpose of their processing, and then they will be deleted.
Users have the right to:
- correct, supplement, update or rectify your personal data;
- request deletion of your personal data;
- to object to the processing of your personal data.
For the above purposes, they can send an e-mail to studio@marblelabel.com.
- The seller uses IP addresses collected during internet connections for technical purposes related to the administration of the online store www.marblelabel.com. In addition, IP addresses are used to collect general statistical information.
- The seller uses “cookies”. Information collected using “cookies” allows you to customize services and content to the individual needs and preferences of Users, as well as to compile general statistics on the use of the www.marblelabel.com online store.
- The administrator of personal data provided by the User when using the services of the Website is the Seller.
- The User’s personal data is processed on the basis of a contract and for its implementation, and on the basis of consent, on the terms set out in the General Data Protection Regulation (GDPR).
Detailed information on data processing by the Service Provider is contained in the privacy policy posted on the Website.
- When using the Website, please agree to the use of cookies in accordance with the Privacy Policy. If you do not agree to our use of cookies, you can change your browser settings in an appropriate way or opt out of using the Website. Information on cookies used on the website can be found in the privacy policy on the website.
XII. Changes in the regulations
- The Seller may amend these Regulations at any time in the event of at least one of the following important reasons:
- a change in the law regulating the sale of goods or the provision of electronic services by the Seller affecting the mutual rights and obligations set out in the contract concluded between the User and the Seller or a change in the interpretation of the above law as a result of court rulings, decisions, recommendations or recommendations competent in the given scope of offices or authorities, in the event that any of these circumstances entail the need to amend the Regulations;
- a change in the way the Services are provided due to technical or technological reasons only, in the event that this entails the need to change the Regulations (in particular, updating the technical requirements indicated in these Regulations);
- changing the scope or method of providing Electronic Services to which the provisions of the Regulations apply, by introducing new, modifying or withdrawing by the Seller the existing functionalities or Electronic Services covered by the Regulations.
- In the event of making changes to the Regulations, the Seller shall provide the consolidated text of the Regulations by publishing it in the Store and by means of a message sent to the e-mail address provided by the User when concluding the contract for the provision of Electronic Services, i.e. Account registration, which the parties consider as entering information about the change into the means of electronic communication in such a way that the User can read its content.
- The amendment to the Regulations enters into force not earlier than 30 days from the date of sending information about the change. In the case of Users who have concluded a contract for the declaration of Electronic Services, they have the right to terminate the contract for the provision of Electronic Services within 14 days from the date of notification of the change to the Regulations. The amendment to the Regulations does not affect the Sales Agreements concluded by the User and the Seller before the amendment to the Regulations.
- The change of the regulations remains irrelevant to the sales contracts concluded before the change of the regulations.
XIII. Final Provisions
- Copyrights to the Store, as well as the elements of the Store and the arrangement and composition of these elements, are vested in the Seller, except for the indications of the Seller’s partners. The user is entitled to use the above. content, free of charge, as well as to use the content posted in accordance with the law and already disseminated by other Users as part of the Store, but only for personal use and only for the proper use of the Store. The use of the content in a different scope is allowed only on the basis of an explicit, prior consent granted by the authorized entity, in writing, under pain of nullity.
- By accepting the Regulations, the User declares that he has read the Regulations and the Privacy Policy, understands the content of these documents and fully accepts them and undertakes to comply with them.
- The sales contract and the contract for the provision of electronic services is concluded between the User and the Seller.
- In matters not covered by the contract (including the Regulations), the provisions of the Act on the provision of electronic services, the Civil Code, the Act on copyright and related rights, as well as other relevant provisions of generally applicable law shall apply.
- Settlement of any disputes arising between the Seller and the Consumer is submitted to the competent courts in accordance with the provisions of the relevant provisions of the Code of Civil Procedure.
- Settlement of any disputes arising between the Seller and the Entrepreneur is submitted to the court competent for the seat of the Seller.
- The User who is a consumer has the following exemplary possibilities of using out-of-court methods of dealing with complaints and redress:
- The User is entitled to apply to the permanent amicable consumer court operating at the Trade Inspection with a request to settle a dispute arising from the concluded Sales Agreement.
- The User is entitled to apply to the voivodeship inspector of the Trade Inspection, in accordance with art. 36 of the Act of December 15, 2000 on the Trade Inspection (i.e.: Journal of Laws of 2020, item 1706, as amended), with a request to initiate mediation proceedings for out-of-court settlement of a dispute between the User and the Seller.
- The User may obtain free assistance in resolving a dispute between the User and the Seller, also using the free assistance of the poviat (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers).
- The User may submit a complaint via the ODR online platform: http://ec.europa.eu/consumers/odr/. The ODR platform is also a source of information on the forms of out-of-court settlement of disputes that may arise between entrepreneurs and Consumers.
XIV. Additional legal disclaimers
- The content and structure of the www.marblelabel.com website are protected by copyright.
Reproduction of data or information, in particular the use of texts placed on the website, as well as their fragments and photos for purposes other than non-commercial without the consent of the rightholder is prohibited.
- Descriptions and photos of products in the www.marblelabel.com store are made to best reflect the structure and color of the material. Due to the different screen resolutions, the colors may differ slightly from the real ones. If you have any questions, please contact the store by e-mail: studio@marblelabel.com
Date of publication of the regulations: December 31, 2022.