Privacy Policy

The administrator of the website www.marblelabel.com is Malpex sp. z o.o. with its registered office in Kraków at ul. Krupnicza 8/3a, postal code 31-123, NIP: 6762545988. You can contact us by e-mail at: biuro@malpex.pl or studio@marblelabel.com, by phone at +48 882621927

Our website address is: https://marblelabel.com

1. The cookies used by the Website are safe for the User’s Device. In particular, it is not possible for viruses or other unwanted software or malware to enter the User’s Devices this way. These files make it possible to identify the software used by the User and adjust it individually to each User. Cookies usually contain the name of the domain they come from, the storage time on the Device and the assigned value.

2. The User may limit or disable the access of cookies to his Device in the program (web browser) used to operate the Internet (websites). If you use this option, the use of the Website will be possible, except for functions which, by their nature, require cookies.

3. As part of the Website, we may use the following types of cookies:

I. cookies, enabling the use of services available on the Website,

II. cookies used to ensure security,

III. cookies, enabling the collection of information on the use of the Website’s pages,

4. The website uses cookies for its proper functioning, in particular to:

I. adjusting the content of the Website pages to the User’s preferences and optimizing the use of the website.
II. remembering the history of visited pages on the Website in order to recommend the content of the Website.

5. The User may independently and at any time change the settings for Cookies, specifying the conditions for their storage and access to the User’s Device by Cookies. Changes to the settings referred to in the previous sentence can be made by the User using the settings in the program (web browser) used to operate the Internet (websites). These settings can be changed in particular in such a way as to block the automatic handling of cookies in the settings of, for example, the web browser or inform about their every posting of Cookies on the User’s device. Detailed information on the possibilities and methods of handling cookies is available in the settings of the software (web browser) used to operate the internet (websites).

6. The user may at any time delete cookies using the functions available in the program (web browser) used to operate the internet (websites).

7. Restricting the use of cookies may affect some of the Website’s functions available on the website.

For what purpose do we collect data from you and how we process it.

1.Newsletter. By subscribing to the newsletter, you receive news, valuable content and industry information from us. When signing up, you provide us with your e-mail address in the form. Providing this data is voluntary, but necessary to receive valuable content from us via the newsletter. The legal basis for the processing of this data is the performance of the contract (Article 6(1)(b) of the GDPR); In addition, your data along with the IP number from which you subscribed to the newsletter will be saved on the server of the mailing service provider with whom the Administrator has signed a data processing agreement. Your data is processed in order to send you the ordered content and will be stored in the database for the period of providing the newsletter service, unless you terminate the contract for the provision of electronic services earlier, which will remove your data from the database.

Contact form. You can contact us by sending an inquiry via the contact form on our website. In this case, you provide us with your name, e-mail address and other information in the body of the message, which may contain personal data. Providing this data is voluntary, but necessary to contact us using the form. We process the data you provide for the purposes of:

answering the question you asked, i.e. taking action at the request of the data subject (Article 6(1)(b) of the GDPR).
archiving, which is our legitimate interest of the Administrator (Article 6(1)(f) of the GDPR)
possible pursuit of claims or defense against them, which is our legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), consisting in the protection of our rights;

You have the right to access the history of correspondence (if it has been archived) and you have the right to request the removal of correspondence, unless its archiving is justified due to the overriding interests of the Administrator, e.g. defense against potential claims on your part.

Account registration on the website. If you decide to register on our website by creating a user account, you will be asked to provide the data necessary to create and operate it. Providing mandatory data such as name and surname, address, e-mail address, telephone number is required in order to set up and operate an account. If you do not provide them, we will not be able to set up a user account for you.

We process the data provided by you in order to:

maintaining and servicing the user’s account on the website, which is necessary to perform the contract (Article 6(1)(b) of the GDPR);
for statistical and analytical purposes, which is our legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), which consists in conducting analyzes of Users’ behavior and activity as well as their preferences aimed at improving the quality and adequacy of the functionalities and services provided;
possible pursuit of claims or defense against them, which is our legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), consisting in the protection of our rights;
marketing of products and services, which is our legitimate interest (Article 6(1)(f) of the GDPR), which consists in presenting an offer to our customers;

Personal data will be processed until the purpose for which they were collected ceases to exist or, in the case of data whose processing requires your consent, until its withdrawal.

Order form. When purchasing a product or service on our website, you are obliged to complete the order form and provide the data necessary to finalize the sales process. You will be asked to provide: name and surname, shipping address, e-mail address and telephone number. If you additionally ask for an invoice, you will be required to provide data enabling it to be issued. Data that is mandatory to place an order on our website has been marked with an asterisk. Providing this data is voluntary, but necessary to place an order. We process the data provided by you in order to:

performance of the order, which is necessary to perform the contract (Article 6(1)(b) of the GDPR);
for statistical and analytical purposes, which is our legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), which consists in conducting analyzes of Users’ behavior and activity as well as their preferences aimed at improving the quality and adequacy of the functionalities and services provided;
possible pursuit of claims or defense against them, which is our legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), consisting in the protection of our rights;
Administrator’s marketing purposes, which is our legitimate interest (Article 6(1)(f) of the GDPR), which consists in presenting our offer to customers;

Personal data will be processed until the purpose for which they were collected ceases to exist or, in the case of data whose processing requires your consent, until its withdrawal.

Contract withdrawal form – which will streamline the process related to the return of a product or service purchased on our website related to withdrawal from the sales contract. When withdrawing from the contract, you are obliged to complete the form and provide the data necessary to consider the return and finalize it.

You will be asked to provide: name and surname, company details (if applicable), home address, e-mail address and telephone number, account number. Providing data is voluntary, but necessary to withdraw from the sales contract and make a return.

We process the data provided by you in order to:

exercising the right to withdraw from the contract, which is necessary to perform the contract (Article 6(1)(b) of the GDPR);
for statistical and analytical purposes, which is our legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), which consists in conducting analyzes of Users’ behavior and activity as well as their preferences aimed at improving the quality and adequacy of the functionalities and services provided;
possible pursuit of claims or defense against them, which is our legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), consisting in the protection of our rights;

Personal data will be processed until the purpose for which they were collected ceases to exist or, in the case of data whose processing requires your consent, until its withdrawal.

Complaint form – which will streamline the process of reporting defects in products or services purchased on our website. When submitting a complaint, you are obliged to complete the form and provide the data necessary to consider the complaint.

We process the data provided by you in order to:

Consideration of complaints, which is necessary to perform the contract (Article 6(1)(b) of the GDPR);
for statistical and analytical purposes, which is our legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), which consists in conducting analyzes of Users’ behavior and activity as well as their preferences aimed at improving the quality and adequacy of the functionalities and services provided;
possible pursuit of claims or defense against them, which is our legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), consisting in the protection of our rights;

Personal data will be processed until the purpose for which they were collected ceases to exist or, in the case of data whose processing requires your consent, until its withdrawal.

Payment Gateway. When purchasing a product or service, you make a payment through an online payment system provider at the payment gateway. It is a functioning application that is linked to authorization centers, banks and other financial institutions and that allows you to transfer data to the IT systems of these institutions in order to complete online payment transactions. When making a payment, you will be asked to provide the data necessary to initiate the payment process. Providing this data is voluntary, but necessary to make a payment for a product or service. The legal basis for the processing of this data is the performance of the contract or taking action at the request of the data subject (Article 6(1)(b) of the GDPR). Your data is stored on the service provider’s server until it is no longer needed to achieve the purpose for which it was collected. The Administrator has signed a contract for entrusting the processing of personal data with the service provider.
cookies policy

Our website uses cookies to provide you with the best experience related to its use. Cookies are small text information stored on your end device (e.g. computer, tablet, smartphone) that can be read by our ICT system. Cookies allow us to:

ensure the proper functioning of the website you expect,
improve the speed and security of using the website,
improve the functions available to you on the website,
use analytical tools,
use marketing tools,
use the comments system,
display videos from YouTube and Vimeo on the websites,
provide social features.

During your first visit to our website, you are shown information about the use of cookies. Accepting and closing this information means that you agree to the use of cookies in accordance with the provisions of this privacy policy. You can always withdraw your consent by deleting cookies or changing cookie settings in your browser. Remember, however, that disabling cookies may cause difficulties in using the website, as well as many other websites that use cookies.

Types of cookies and tracking technologies on our site

Log files. Each time you visit our website, the system automatically collects information and data from your computer. Your data in log files are stored in order to ensure the functionality of the services, optimize the website and ensure the security of IT systems. These are the following data: internet protocol; IP address; URL of the site from which the redirection was made and from which the file was requested; date and time of access; browser type and operating system; the page visited by the user; the amount of data transferred; access status (file uploaded, file not found, etc.), duration and frequency of use. When accessing mobile applications, the following data and information are collected: internet protocol; IP address; date and time of access; device type and operating system; the amount of data transferred; access status (such as file uploaded, file not found, etc.); duration and frequency of use. Temporary storage of the IP address by the system is necessary to enable the provision of services on the user’s computer. For this purpose, the user’s IP address must be stored for the duration of the session.

The legal basis for the processing of this data is the legitimate interest of the administrator (Article 6(1)(f) of the GDPR). Your data is stored on the server until it is no longer needed to achieve the purpose for which it was collected. If the data is collected in order to provide the website, this takes place at the end of a given session. The data collected in the logs are necessary for the functioning of the website, therefore the user has no possibility to object to their processing.

2.Google analytics. In order to analyze the use of our website by users, we have installed a tool on it that allows us to create reports on website activity, measure the effectiveness of content and provide other services regarding the use of the website and the Internet. Our website uses the “Google Analytics” service provided by Google Ireland Ltd. (Gordon House, 4 Barrow Street, Dublin, Ireland). The service uses cookies: text files stored on the user’s device. The information collected by cookies is usually sent to a Google server and stored there. We use anonymization consisting in shortening IP addresses, which makes it impossible to link the IP address to the user.